Face Module LED Troubleshooting
FM-USB3 (coming with standard IPC2):
|I/O||LED OFF||No Power - Power Supply issue or PC Faulty|
|LED ON Red||PC OFF (Try pressing the Power Button) -|
|LED ON Green||PC ON|
|HDD||LED OFF||PC is not using the storage|
|LED Blinking Green||Storage is used|
|User / Sleep||LED Orange||PC on Sleep mode.|
When you plug directly the Power Supply into the PC, you will get the following:
|1 Power detection||O/I||Goes Green|
|2 Post starting||O/I||Stays Green|
|IPC2 Logo||Goes Green|
FM-POE (4 POE Ports + 2 USB 2.0 Ports):
FM-OPLN (Fiber Optic):
If you are using another Face Module, follow the SBC Troubleshooting:
On SBC: Look at the LED on the bottom of the board:
No Power (Try pressing the Power Button)
1. IPC2 BIOS reset:
- Power down the PC and unplug the power cable.
- Open the service door (by screwing out one bolt) and remove it (with the storage).
- Reset the BIOS by pressing the low profile push button SW3 for 3 seconds. (within the Red square)
- Reset the RAM also, by pressing the low profile push button SW4 for three seconds. (within the Blue square)
- Install back the storage with the service door.
- Plug the power and power up the PC (either auto-on or pressing power button).
2. Verify RAM memory modules are installed -
- The system will not boot without memory.
3. Try to answer the following questions:
- Are you able to power up without storage?
- IPC2 supports up to 7200 rpm HDD drives.
4. Power supply:
- Verify the power supply is not damaged and functions properly.
- If you have another power supply use it to eliminate and determine the failing side.
- In case you use other power supply make sure it provides uninterrupted power and stable grounding.
If the device it's not recognized, marked as "Other device". The network is not working, with error 10 (cannot start).
-> Power Off the PC.
Use the BIOS Troubleshooting procedure.